helping you manage your operations, helping you maintain a competitive edge
Why is operations management necessary?
In today’s dynamic business environment, change is inevitable with new competitors, products and services entering the market every now and then. To adapt to these recurring changes and maintain a competitive edge, businesses need an operations model that is flexible, efficient and system-driven. Operations Management services can help achieve this by standardizing and streamlining operations and building capacity throughout the process thereby improving the overall productivity of the business.
What does operations management provide?
Biruwa Advisors, as consultants, helps you transform your operations by taking a holistic view of the management through an independent perspective to identify the pain points, gaps, and impacts they are causing from growing your business. We carry out an organizational assessment to uncover the “as is” state of the business and set priority areas as well as recommend way-forward to help establish a “should be” state. Biruwa Advisors also helps you achieve the desired state through Human Resources and Operations Management services to build the overall capacity of the organization if you do not have an in-house capacity. .
What does Operations Management cover?
- Organizational Assessment
- Streamlining Processes
- Organizational Restructuring
- Performance Management System
Operations Management Assignments Carried Out by Biruwa Advisors
Cunina Public Education Trust
Cunina Public Education Trust is an institution running two schools in the remote areas of Sankhuwasabha. The funds for the educational scholarship comes from Cunina Nepal, an NGO based in Kathmandu. Problems started arising in the operating structure and functional line of these entities as they were being run by the same management team. Biruwa Advisors intervened to overcome the operational problems of Cunina in three phases. The first phase involved a preliminary assessment of existing processes and areas to segregate the functions of these two entities, streamline operations and standardize the reporting structure of both the entities. Based on the findings of this assessment, Biruwa Advisors further supported Cunina to develop Job Descriptions of the roles and responsibilities of various human resource personnel in the second phase. The third phase was for providing technical assistance for recruiting the right individuals for the vacant positions created after the restructuring process of both Cunina Nepal and Cunina Public Education Trust.
Karmapa Arts (Images of Enlightenment)
Karmapa Arts is a Thangka painting producer based in Boudha. As the company’s volume of operations scaled up, they realized that the current operating structure and functioning processes were not robust enough. This led to the company facing difficulty to track the performance and efficiency of human resources resulting in the incurrence of higher costs for the company. Considering Karmapa’s need to standardize its operating procedures, functional lines, and business processes, Biruwa Advisors conducted a preliminary assessment of current processes in major areas of the organization. Based on the information collected and review of organizational documents, Biruwa Advisors recommended way-forwards to help Karmapa Arts better manage their operations. It was observed during the assessment that costs incurred were not properly recognized resulting in a low-profit margin for the organization. Biruwa Advisors also helped them devise a standard costing method to correctly measure their cost of production and avoid such issues in the future.
Digi Refrigeration has been trading in appliances and accessories in Nepal since 2000 AD. Due to centralized management, the increase in the volume of operations in recent days took a toll on the company. This resulted in the business facing operational problems and missing out on major market opportunities. The company realized the need to redevelop an organizational structure and redefine the roles of different functional areas to manage the operations more professionally and reduce the directors’ overall involvement in daily operations. Biruwa Advisors supported the company by identifying the functional areas which were creating a bottleneck in the operational capacity. As part of the assessment, business process flow diagrams were created to point out individual gaps, impacts, and recommendations in the organizational structure. This was used to draw an organogram with the secondary functional line and to provide clear job descriptions of roles and responsibilities for each functional department.